| S. auch: | ||
| 2010 | Taschenbuch | Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention |
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von: Thorsten Hennig-Thurau · Ursula HansenSpringer Berlin Heidelberg · 2000 Gebunden ISBN: 978-3-540-66942-5 ISBN-10: 3-540-66942-6 |