The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction

Approaches

von: Claes Fornell · Forrest Morgeson · Tomas Hult · David VanAmberg

Gebunden

ISBN-13: 978-3-030-13561-4

ISBN-10: 3-030-13561-6

Palgrave Macmillan · Januar 2020