The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services / O cliente virtual: um novo paradigma ... 18-20,2004 (IFLA Publications, Band 117)

Information

von: Sueli Mara Soares Pinto Ferreira · Réjean Savard

Gebunden

ISBN-13: 978-3-11-916074-2

ISBN-10: 3-11-916074-1

De Gruyter · 2006
Siehe auch:
2005Gebundene AusgabeThe Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004 (IFLA Publications, Band 117)