Mapping Twitter Data of Customers' Sentiment in The Shape of Heat Map: A bundled book of design, implementation, and analysis as CRM approach to help company in Indonesia

Kusumawardani

von: Mochamad Nizar Palefi Ma'ady · Arif Djunaidy · Renny Pradina Kusumawardani

Taschenbuch

ISBN-13: 978-3-659-78248-0

ISBN-10: 3-659-78248-3

LAP LAMBERT Academic Publishing · 2015