EFFECT OF SERVICE QUALITY ON AIR PASSENGER'S OVERALL SATISFACTION: EFFECTS OF SERVICE QUALITY, SERVICE RECOVERY, VALUE, IMAGE AND PRICE ON AIR ... SATISFACTION AND LOYALTY IN JORDAN AIRPORT

PASSENGER

von Diana Eteiwi

Taschenbuch

ISBN-13: 978-3-8383-9624-8

ISBN-10: 3-8383-9624-3

LAP LAMBERT Academic Publishing · 2011